Customer terms

1. Seller and contact

These terms are between the customer and Shaun Baker trading as THE DREAMING JESTER, a UK sole trader. JESTRAL is the product name.

Contact: [email protected].

Legal geographic establishment address: 3 Longlakes Way, Ferring, West Sussex, BN12 6QZ, United Kingdom. This address is disclosed for trader and contract information; use the email above for support, privacy requests, refunds and complaints.

2. Products and prices

• Free Core — £0: unlimited local boards and cards.
• JESTRAL Pro — £79 one-time per named user: ordinary personal, freelance and commercial use is included.
• JESTRAL Pro Founding Edition — £39 one-time: the same Pro entitlement during the first three calendar months after paid go-live.
• JESTRAL Studio — £899 one-time: one identified legal entity and up to 10 named employees or contractors. Larger teams are quoted separately.

The £39 Founding Edition and £79 standard Pro prices are each a one-time total consumer price, with any applicable tax included.

The 13 Pro capabilities are:

1. Themes
2. Custom toolbar layout
3. Custom keybinds
4. Canvas customisation
5. Font selection
6. Advanced search
7. Boardmarks
8. Minimap navigation
9. Tags and filtering
10. Document Navigator
11. Favourite boards and cards
12. Extended export options
13. Kits, including the Custom row for user-defined default cards

The order shown before payment controls the exact capabilities supplied. “One-time” means there is no recurring licence fee for the rights named on that order.

3. Modules and future services

Coming soon. Optional modules marked Coming soon are outside the current Pro and Studio purchase, have no promised delivery date and will be priced or included only after their own release decision.

Local Sync Hub, hosted AI, managed cloud, future separately priced modules, custom work, onboarding, priority support and service levels are excluded unless the order expressly includes them.

4. Paid access and licence rules

A paid order grants the named user or organisation the non-exclusive right to use the capabilities listed on that order. It does not transfer ownership of JESTRAL.

JESTRAL Pro is licensed to one named person for personal, educational, freelance and ordinary commercial work on devices they control. There is no numeric device cap at launch. The licence may not be shared, resold, rented or sublicensed.

JESTRAL Studio licenses one identified legal entity for up to 10 named employees or contractors. Seats may be reassigned through the documented account or support route when personnel change, may not be shared concurrently or assigned to generic logins, and do not extend to affiliates, clients or another legal entity.

Local Sync Hub, managed hosting, priority support and future modules are included only when the order expressly includes them.

5. Payment provider and customer information

JESTRAL is supplied and licensed by Shaun Baker trading as THE DREAMING JESTER. Payments are handled through Stripe Managed Payments. Sold through Link, LLC acts as merchant of record for these transactions under the Sold through Onelink brand. JESTRAL remains responsible for supplying and licensing the product.

The total price, including applicable consumer tax, is shown before payment. Card details are entered only in the hosted provider checkout and are not collected by this website.

• JESTRAL customer terms
• JESTRAL privacy notice
• JESTRAL refunds policy
• Stripe/Onelink consumer and purchase terms
• Stripe Managed Payments service terms
• Stripe privacy policy and privacy center
• Sold through Onelink order and refund support

6. Immediate digital supply and cancellation

Paid access is intended to begin immediately after a successful order. Checkout must present this unticked, order-specific request and acknowledgement:

I want JESTRAL Pro to be supplied immediately. I understand that once the digital content is supplied, I will lose the 14-day right to cancel that applies before supply. This does not affect my legal rights if the digital content is faulty, not as described or unfit for purpose.

If you do not give this acknowledgement, the current immediate-delivery checkout stops without supplying paid access or recording that the cancellation right was lost. The order record must retain the exact acknowledgement version, time, account, order and accepted policy versions.

The durable order confirmation must identify the product, price and tax, seller and provider, purchase date, included licence, cancellation and refund position, and the terms accepted in a form you can save.

7. Refunds and legal rights

If you request a refund within 30 calendar days of purchase, we will refund the purchase through the original payment route. See the refunds page for the request route and status meanings.

This promise is in addition to your legal rights. It does not restrict remedies where digital content is faulty, not as described or unfit for a stated purpose.

8. Delivery, restore and continuing access

Paid access is delivered to the verified account used for the order. Buying or restoring a purchase requires sign-in. The order covers the capabilities identified on it with no recurring licence fee.

During normal operation, Pro works offline with a signed licence valid for up to 30 days before it needs online renewal. Renewal does not require another licence payment.

If we permanently close the Pro licensing service, we will provide legitimate buyers with a permanent offline licence and a compatible local copy of JESTRAL so they can keep using the local Pro features named on their order.

This promise covers the purchased local Pro bundle on the compatible app we provide. It does not include continuing cloud services, future modules or compatibility with every future browser or operating system.

A refund may remove only the matching paid entitlement. Free Core and access to and export of existing local work remain available.

9. Customer content and acceptable use

You keep ownership of your board content and other material. You are responsible for having the rights needed to store, share or process it and must not use JESTRAL unlawfully, distribute malware or gain unauthorised access.

10. Complaints and changes

Contact [email protected] about JESTRAL supply, licence, product use or a refund under the JESTRAL policy. For a provider-managed order, receipt, payment or provider refund issue, you may also use Sold through Onelink support.

The version accepted with an order applies to that order. A later change must not silently remove the core paid rights recorded on an existing order.